Outline
Cookies are used throughout our website to ensure that you receive the most optimal experience possible. This policy explains what cookies are and how they are used throughout our websites.
You can read more about how we use your information and usage data by visiting our privacy policy.
We are UK Boiler Company Ltd., trading as Smart Plan ("Smart Plan", "we", or "us". We are the owner and operator of smart-plan.com and associated subdomains. We are the controller responsible for your personal information processed via the Services.
1. What is a cookie?
Cookies are small digital files that are stored in your computer's browser directory, program data subfolders or local storage, however you want to refer to it as. Each cookie contains an ID tag or pixel that is used for tracking purposes, allowing companies to analyse and improve the performance of their digital assets.
Cookies do not cause any harm, nor will they interfere with the performance of any other websites. They are local and specifically relevant to the host, which in this case would be https://smart-plan.com.
They help us to:
(a). Understand browsing habits and behaviours
(b). Tailor your user experience to cater for your specific interests and preferences, rather than showing you generic content to everyone.
(c). Track the performance of individual pages to understand how useful the content is for the user's search query.
(d). Track the volume of traffic on each of our web pages to analyse data and improve our service.
2. How we use cookies
The way in which that we use cookies is split into two main areas: analytics and performance. These are being used to track the behaviour of users on our websites. You can see the below explanations of each cookie that we use:
| Cookie name | Description | Expiry length | Type |
|---|---|---|---|
| _ga | This cookie is installed by Google Analytics. It is used in order to calculator traffic volumes, sessions, campaign data and keep track of the usage of the site for analytics reports. The cookie stores information anonymously and assign randomly generated numbers to identify unique visitors. | 2 years | Analytics |
| _gid | This cookie is installed by Google Analytics. It is used in order to store information of how visitors use a website and helps to create analytics reports about how the website is performing. The data collected includes the number of visitors, the source of where they have come from, and the pages that have been visited in an anonymous form. | 1 year | Analytics |
| _gat | This cookie is installed by Google Universal Analytics to throttle the request rate to limit the collection of data on high traffic websites. | 2 years | Performance |
| amplitude_id_XXXXXXXXXtrustpilot.com | This cookie is installed by Trustpilot. This cookie is used to monitor visitor analytics for our review request campaign and the widgets that are found on our website. | 1 year | Analytics |
| wms-tkp-token | This cookie is installed by Zoho EU. This cookie is used to monitor the performance and user behaviour on websites by using heat map and session recording technology, allowing the user experience to be analysed and improved. | Session | Analytics & performance |
3. How do I manage my cookies on my device?
I am using Microsoft Edge
On Windows
- Choose 'Tools'
- and then 'Internet Options
- Click the 'Privacy' tab
- Choose your preferred settings
On Mac
- Choose 'Preferences' from Explorer menu
- Select 'Receiving Files' options
- Select 'Cookies'
- Choose your preferred settings
On iOS
- Choose 'Mobile Settings'
- Select Microsoft Edge app
- Scroll down to 'Privacy & Security'
- Choose your preferred Cookie settings
On Android
- Tap menu (three dots) icon in bottom right
- Select 'Settings'
- Select 'Advanced: Site permissions'
- Select 'Cookies'
- Choose your preferred settings
I am using Mozilla Firefox
On Windows
- Choose 'Preferences' from the 'Edit' menu
- Select 'Privacy & Security
- Then select 'Cookies'
- Choose your preferred settings
On Mac
- Choose 'Preferences' from the 'Edit' menu
- Select 'Privacy & Security
- Then select 'Cookies'
- Choose your preferred settings
On iOS
- Choose 'Mobile Settings'
- Select Firefox
- Scroll down to 'Privacy & Security'
- Choose your preferred Cookie settings
On Android
- Tap menu (three dots) icon in bottom right
- Select 'Settings'
- Select 'Privacy'
- Select 'Cookies'
- Choose your preferred settings
I am using Safari
On Windows
- Choose 'Preferences' from Explorer menu
- Select 'Security Files' options
- Cookie settings are shown in window
- Choose your preferred settings
On Mac
- Choose 'Preferences' from Explorer menu
- Select 'Security Files' options
- Cookie settings are shown in window
- Choose your preferred settings
On iOS
- Choose 'Mobile Settings'
- Select Safari
- Scroll down to 'Privacy & Security'
- Enable your preferred Cookie settings
On Android
Not available on Android
I'm using Google Chrome
On Windows
- Click the three dots in the top right corner
- Then 'Settings'
- Click 'Show Advanced Settings
- Click 'Consent settings in the 'Privacy' section
- Choose your preferred settings
On Mac
- Click the three dots in the top right corner
- Then 'Settings'
- Click 'Show Advanced Settings
- Click 'Consent settings in the 'Privacy' section
- Choose your preferred settings
On iOS
- Choose 'Mobile Settings'
- Select Google Chrome
- Scroll down to 'Privacy & Security'
- Choose your preferred Cookie settings
On Android
- Tap menu (three dots) icon in bottom right
- Select 'Settings'
- Select 'Advanced: Site Settings'
- Select 'Cookies'
- Choose your preferred settings
4. Further information about Cookies
If you'd like to learn more about cookies and how they work, or how to maintain full control over their use in your browsing on your device(s), please visit www.aboutcookies.org or www.allaboutcookies.org for more information.
Please not that the above-mentioned links are not managed by or endorsed by Smart Plan and we are not responsible for the accuracy or contents on these websites.
